Sedona Aromatherapie

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Copyright © 2007 - 2016 All rights reserved
Sedona Aromatherapie uses USPS Priority Mail for all shipments to the continental United States. All orders are tracked (and insured) via USPS and, in case of difficulty, I can see where the package was last recorded. I have found this to be the most efficient, economic method of shipping for both seller and customer. If for any reason, your purchased product is not compliant with USPS shipping regulations (for example, perfumes with an alcohol base), I will discuss alternative shipping methods with you before sending out your product. Any price increase/decrease in alternative shipping costs must be met before your order is shipped.

  At this time I do not offer shipping services to anywhere else in the world, including Alaska and Hawaii on custom blends, or any other product as I see fit (except for those discussed on a one-on-one basis). 

If you have a specific request for a custom order and are willing to pay both the required shipping costs, and deal with any excess custom fees, duty fees or import/export costs as appropriate, I am happy to discuss a possible custom sale. Sales of PDF files for courses and ebooks are available for delivery to those countries specified outside of the United States, as they do not include the shipping of physical goods.

My shipping charges are configured at final checkout. Any shipping will be added to your cart total and you will see the charges before final checkout. There are no tax or handling charges. Shipping costs will be determined by purchase total and are as follows:

PRIORITY MAIL - Continental US

$00.01 - 24.99 = 10.00
$25.00 - 49.99 = 15.00
$50.00 - 74.99 = 20.00
$75.00 - 99.99 = 25.00
$100.00 & over = FREE*

* Please note that the above shipping charges and free shipping does not apply to custom orders. You will be billed for the actual cost of shipping. Free shipping does not include the cost of a course deliverable via PDF or online access. If your total order includes such a course, the shipping will be re-calculated manually and adjusted accordingly.

My handling time plus shipping time will have your purchase to you in 3 to 10 working days dependent on complexity and size of order, location, and other factors. (See Rush Order below if you need faster delivery.)

Please Note: If you are located in another country outside of my approved shipping parameters an order for goods will be disallowed. However I am willing to make exceptions. Please contact me for a custom international shipping quote and I will provide you with a code to over-ride this restriction and/or make other arrangements for your payment to be processed (also see guidelines above).

HANDLING

All shipments usually leave Sedona Aromatherapie within three to four business days of purchase. Normal business days are considered to be Tuesday to Friday, with the exception of Holidays.
I do not charge additional handling fees for standard shipments to any destination. If you would like your order sooner than this time frame, you can pay an additional rush order fee (see below).

Custom orders are subject to different time frames; please ask for a comprehensive time frame relating to your custom order.

TAX

Sedona Aromatherapie does not charge tax for online purchases. The way the current law reads tax does not have to be charged by the seller for internet purchases for any state except my own - Arizona.

It is not commonly known but most states require the purchaser of online goods to pay tax on internet purchases within their own states. Check with your accountant for clarification.

RUSH ORDER

Rush order shipments will be processed within one to two business days* (unless otherwise notified) and should take one to two business days off regular delivery time. Rush order shipments take priority over any other orders placed at the same time - and will be fulfilled before any regular orders for that day. Rush order handling charges are $15.00 on shipments of any size or purchase total. You may order rush order handling during the checkout process.

If you place an order on:

Monday - your order should be shipped by end of day on Wednesday
Tuesday - your order should be shipped by end of day on Wednesday
Wednesday - your order should be shipped by end of day on Thursday
Thursday - you order should be shipped by end of day on Friday
Friday - your order should be shipped by end of day on Tuesday
Saturday - your order should be shipped by end of day on Tuesday
Sunday - your order should be shipped by end of day on Tuesday.

*please note that my regular business days are currently Tuesday through Friday.

These shipping times exclude all Holidays (on days that USPS does not ship or deliver) and any other times as notified to you on the website or via email. It also includes delivery of any electronic files.

DROP SHIPPING

I do not normally employ drop shipping. I make or stock all items I sell at Sedona Aromatherapie. However, if I am out of stock and a back order is incurred on your ordered item I will make arrangements to have your product to you in the shortest possible time with the minimum of inconvenience to you.

DAMAGE, REFUNDS & RETURNS

Please inspect the condition of package and do not accept a shipment that shows signs of mishandling. Orders are packaged well by me and any claim for damage in transit would be made by you with USPS.

All orders placed must designate an actual street address. Post office box numbers will not be accepted. It is your responsibility to see that you give me correct shipping information and that circumstances are conducive to delivery. You will be responsible for all ordinary and extraordinary charges for shipments returned to me.

For information regarding returns and refunds see my policies page.

CONTACT

For any questions beyond the scope of this page please contact me.
... Inspire, Educate, Create
UK-certified aromatherapist
Author of Authentic Aromatherapy
Approved Provider for NAHA & NCBTMB

By Sharon Falsetto
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